Terms of Service

Overview

This website is operated by Moonal. Throughout the website, the terms “we,” “us,” and “our” refer to Moonal.

Moonal offers this website, including all information, products, services, and tools available through the website, to you conditioned upon your acceptance of these Terms of Service.

By visiting our website, purchasing a product, or otherwise using our services, you agree to be bound by these Terms of Service. Please read them carefully before using the website.

If you do not agree to these terms, you should not access the website or purchase our products.

1. Online Store Terms

You must be at least the age of majority in your state or jurisdiction to use this website or place an order.

You may not use our products or website for any unlawful or unauthorized purpose. You may not violate any applicable laws, regulations, or intellectual-property rights while using our services.

You agree not to transmit viruses, malicious code, or any other material that may disrupt or damage the website.

2. Products and Product Information

Moonal sells cosmetic and personal-care products, including argan oil and related beauty products.

We make reasonable efforts to display product descriptions, ingredients, packaging, colors, sizes, and images accurately. However, product appearance may vary slightly due to natural ingredients, manufacturing differences, packaging updates, lighting, or screen settings.

Natural products may vary in color, scent, texture, or consistency. These variations do not necessarily indicate that the product is defective.

We reserve the right to modify, discontinue, or limit the availability of any product at any time without notice.

3. Cosmetic Use and Disclaimer

Our products are intended for cosmetic and personal-care use only.

Information provided on our website, packaging, social media, or marketing materials is for general informational purposes and is not medical advice.

Our products are not intended to diagnose, treat, cure, or prevent any disease or medical condition.

Individual results may vary. Customers should review the ingredients before use and perform a patch test when appropriate, particularly if they have sensitive skin, allergies, or a history of adverse reactions.

Discontinue use if irritation, redness, discomfort, or another adverse reaction occurs. Consult a qualified healthcare professional regarding medical concerns, allergies, pregnancy, nursing, or the use of a product on a child.

4. Orders

We reserve the right to accept, decline, limit, or cancel any order at our discretion.

An order confirmation does not guarantee acceptance of an order. An order is considered accepted when it has been processed for shipment or local delivery.

We may limit or cancel quantities purchased per person, household, payment method, billing address, shipping address, or order.

If we cancel or modify an order after payment, we will make reasonable efforts to notify you and issue any applicable refund.

5. Prices and Payment

All prices are listed in U.S. dollars unless otherwise stated.

Prices, promotions, discounts, and product availability may change without notice.

You agree to provide current, complete, and accurate billing, shipping, contact, and payment information.

Payment must be successfully authorized before an order is processed. Payment processing may be provided through Shopify Payments or another authorized payment provider.

Applicable taxes, shipping fees, local delivery fees, and other charges will be displayed at checkout when required.

6. Promotions and Discount Codes

Promotions and discount codes are subject to the terms stated with the promotion.

Discounts may not be combined unless expressly permitted. Promotions may be limited by date, product, quantity, customer, or geographic area.

We reserve the right to modify, suspend, or cancel a promotion where permitted by law, including in cases of suspected misuse, fraud, technical error, or unauthorized distribution.

7. Shipping and Local Delivery

We currently offer domestic shipping within the United States and local drop-off for eligible customers.

Orders are generally processed within 1–2 business days. Domestic delivery is generally expected within 3–5 business days, although delivery times are estimates and are not guaranteed.

Customers are responsible for providing complete and accurate shipping or delivery information.

Shipping and local delivery are also governed by our Shipping Policy, which is incorporated into these Terms of Service.

8. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our Refund Policy.

Due to the personal-care and cosmetic nature of our products, opened, used, or unsealed products may not be eligible for return unless they arrived damaged, defective, or incorrect.

Customers should review the applicable Refund Policy before placing an order.

9. Damaged, Incorrect, or Missing Items

Customers should inspect their order promptly after delivery.

Claims involving damaged, defective, incorrect, or missing items should be submitted within the timeframe stated in our Refund Policy.

We may request the order number, photographs of the product, photographs of the packaging, and other information necessary to investigate the claim.

Submitting a claim does not automatically guarantee a refund, replacement, or store credit.

10. Personal Information

Your submission of personal information through the website is governed by our Privacy Policy.

By using the website, you acknowledge that your information may be processed by Shopify and other service providers necessary to operate the store, process payments, fulfill orders, and provide customer support.

11. Third-Party Services

Our website may use or provide access to third-party services, including Shopify, payment processors, shipping carriers, analytics providers, social-media platforms, and other service providers.

We are not responsible for the availability, content, security, policies, acts, or omissions of third-party services.

Your use of third-party services may also be subject to their separate terms and privacy policies.

12. Intellectual Property

All website content, including the Moonal name, logos, product descriptions, photographs, graphics, designs, videos, written content, and branding, is owned by or licensed to Moonal unless otherwise stated.

You may not copy, reproduce, distribute, modify, publish, sell, or commercially use our content without prior written permission.

13. Reviews and User Content

When you submit a review, photograph, testimonial, comment, suggestion, or other content, you confirm that the content is truthful, lawful, and does not violate another person’s rights.

You grant Moonal a non-exclusive, worldwide, royalty-free right to use, reproduce, publish, edit, display, and distribute submitted content for business and promotional purposes, unless prohibited by law.

We may remove content that we consider unlawful, misleading, offensive, abusive, fraudulent, or otherwise inappropriate.

14. Prohibited Uses

You may not use the website:

• For unlawful or fraudulent activities.

• To violate intellectual-property rights.

• To submit false or misleading information.

• To harass, threaten, abuse, or discriminate against others.

• To transmit malicious software or harmful code.

• To collect personal information without authorization.

• To interfere with the website’s security or operation.

• To make unauthorized commercial use of our content.

• To place fraudulent orders or misuse discounts, refunds, or payment disputes.

15. Errors and Inaccuracies

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, availability, shipping charges, or delivery times.

We reserve the right to correct errors, update information, or cancel orders affected by inaccurate information, including after an order has been submitted, where permitted by law.

16. Disclaimer of Warranties

To the fullest extent permitted by law, the website and services are provided on an “as is” and “as available” basis.

We do not guarantee that the website will always be uninterrupted, secure, error-free, or available.

Except where expressly stated or required by law, we disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Some jurisdictions do not permit certain warranty exclusions, so portions of this section may not apply to you.

17. Limitation of Liability

To the fullest extent permitted by law, Moonal and its owners, employees, contractors, affiliates, suppliers, and service providers will not be liable for indirect, incidental, punitive, special, or consequential losses arising from your use of the website, services, or products.

Where liability cannot legally be excluded, our liability will be limited to the amount paid by you for the product or order giving rise to the claim, except where a different remedy is required by law.

Nothing in these terms excludes liability that cannot legally be excluded.

18. Indemnification

You agree to indemnify and hold harmless Moonal and its owners, employees, contractors, affiliates, and service providers from claims, liabilities, damages, expenses, and reasonable legal fees arising from your violation of these terms, misuse of the website, or infringement of another person’s rights.

19. Severability

If any provision of these terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by law, and the remaining provisions will remain in effect.

20. Waiver

Our failure to enforce any provision of these terms does not constitute a waiver of that provision or any other right.

21. Entire Agreement

These Terms of Service, together with our Privacy Policy, Shipping Policy, Refund Policy, and any additional policies posted on the website, constitute the entire agreement between you and Moonal concerning your use of the website and services.

22. Governing Law

These Terms of Service are governed by the laws of the State of Texas, without regard to conflict-of-law principles.

Any dispute will be subject to the jurisdiction of the appropriate courts located in Texas, unless applicable consumer law requires otherwise.

23. Changes to These Terms

We may update these Terms of Service periodically.

Changes will become effective when posted on the website. Your continued use of the website after changes are posted constitutes acceptance of the updated terms.

24. Contact Information

Questions regarding these Terms of Service may be submitted through our website.

Moonal
Dallas, Texas
Website: moonalritual.com

Last updated: 07/21/2026